2026

Fitzgibbons, Megan, et al. “Deploying and evaluating a conversational agent using LLMs for academic library reference.” Reference Services Review (February 10, 2026). https://doi.org/10.1108/RSR-05-2025-0030.

2025

Chalifour, Joshua. “Open Licence Literacy: Given to Know, Give to Grow.” Presented at Canadian Conference on Open Science and Open Scholarship, October 9, 2025. https://doi.org/10.5281/ZENODO.17382085.

Chalifour, Joshua and Mona Elayyan. “Librarians' Critical Digital Literacy Guide to Smart Software Selections.” Presented at Digital Humanities 2025: Book of Abstracts, NOVA-FCSH, Universidade NOVA de Lisboa, Portugal, July 2025. https://doi.org/10.5281/zenodo.19494802.

Chalifour, Joshua and Megan Fitzgibbons. “Information Seeking for Resilience in the Climate Crisis.” C-Change Conference: Creative systems change and collective climate action towards sustainable futures. 2025. https://www.concordia.ca/cuevents/finearts/creative-arts-therapies/2025/06/14/c-change-conference-creative-systems-change-and-collective-climate-action-towards-sustainable-futures.html.

Elayyan, Mona and Joshua Chalifour. “The Art of Teaching Digital Literacy for Humanities Researchers.” WILU 2025. 2025. https://macblog.mcmaster.ca/wilu2025/schedule/.

Alessandroni, Nicolás, et al. Senate Resolution on Open Science and Open Scholarship at Concordia University. Report. Concordia University, 2025. https://doi.org/10.11573/SPECTRUM.LIBRARY.CONCORDIA.CA.00995690.

2024

Chalifour, Joshua, and Francisco Berrizbeitia. “Beyond the AI Hype: Deploying and Evaluating a Conversational Agent Using LLMs in an Academic Setting.” In Access 2024. Montréal, QC, Canada, 2024. https://accessconference.ca/past-conferences/2024-montreal-qc/schedule-2024/#Tuesday.

2023

Alessandroni, Nicolás, et al. Recommendations for Fostering Open Science at Concordia University. Report. Concordia University, 2023. https://doi.org/10.11573/spectrum.library.concordia.ca.00992647.

Elayyan, Mona and Joshua Chalifour. “Do our collection policies do enough to support digital pedagogy?.” Presented at 9th Annual Digital Pedagogy Institute Conference, August 16, 2023. https://uwaterloo.ca/digital-pedagogy-institute/home.

Cmor, Dianne, et al. “Imagining instructional practices in the context of generative AI (ChatGPT, Bing and Google AI, etc.).” Presented at WILU 2023: Carte Blanche, Montréal, QC, Canada, May 2023. https://wilu-conference.github.io/.

Chalifour, Joshua and Mona Elayyan. “Software Selection Policies: Do They Exist?.” Presented at Concordia University 21st Library Research Forum, Montréal, QC, Canada, April 2023. https://library.concordia.ca/about/staff/forum/.

2022

Lange, Jessica, and Joshua Chalifour. 2022. Open for (Climate) Justice - Ouvert pour la justice (climatique) Panel discussion hosted by Association des bibliothécaires du Québec Library Association, Emily Jaeger-McEnroe, and Camille-Hélène St-Aubin. Online web conference.

4TH SPACE Concordia University, dir. 2022. We Are Open for Climate Justice: An Across-Disciplines Fair. Streaming video. Concordia University, 4th Space, 1400 De Maisonneuve Ouest, QC, Canada. https://www.youtube.com/watch?v=kGtA06Q0i4M.

Chalifour, Joshua, Francisco Berrizbeita, David Somiah Clark, Mary Afonso, Kathleen Botter, Katharine Hall, Jingjing Li, and Miranda Monosky. 2022. “Seer - About.” Seer application. Seer - OA in Our Lives. October 24, 2022. https://library.concordia.ca/apps/seer/about.html.

2020

Chalifour, Joshua and Dianne Cmor. “Crowing About Confidence: Technological Self-Efficacy in Academic Libraries.” Partnership: The Canadian Journal of Library and Information Practice and Research 15, no. 2 (December 14, 2020): 1–6. https://doi.org/10.21083/partnership.v15i2.5829.

2019

Chalifour, Joshua, and Krista Alexander. “Digital Scholarship in Focus: Interviewing Your Stakeholders.” presented at the DLF Forum 2019, Tampa, Florida, USA, October 14, 2019. https://forum2019.diglib.org

Chalifour, Joshua. "AI Conversations: How to Search Patents?" Presented at the Let’s Talk About Artificial Intelligence, The 4th Space, Montréal: Concordia University, March 20, 2019. https://www.concordia.ca/about/next-generation/4th-space/themes/ArtificialIntelligence.html.

Alexander K., & Chalifour J. "Virtual Reference Services." Guest lecture presented to the Reference & Information Services class at The School of Information Studies, Montreal: McGill University, 2017, 2018, 2019.

2017

Chalifour, Joshua, Eun G. Park, and Bruce Henry. “La subjectivité dans la numérisation : les perspectives des professionnels.” Archives 47, no. 1 (2017): 31. https://doi.org/10.7202/1041825ar.

2014

Chalifour, Joshua. Subjectivity in Digitization. 2014. https://doi.org/10.5281/zenodo.1312201.

2012

Chalifour, Joshua. “Adomoc.” 2012. https://ised-isde.canada.ca/cipo/trademark-search/1572223.


Non-academic (2013 and older)

The following are some old reports or articles that I wrote about enterprise software and related subjects from a previous career with a tech analyst firm. I also wrote many posts for The TEC Blog.

Alfresco: Product Brief Overview 2013
Technology Evaluation Centers (2013).

Alfresco has grown to be a go-to, lower-cost, open source solution excelling in large-scale intranet implementations, corporate file sharing services, and document collaboration. Alfresco currently has 33,000 customers whose ECM activities are enabled through on-premise, public or private cloud, or hybrid deployments.

Kentico Enterprise Marketing Solution (version 7) for Web Content Management Systems Certification Report
Technology Evaluation Centers (2013).

Kentico Enterprise Marketing Solution (EMS) is now TEC Certified for online evaluation of Web content management (WCM) solutions in the Information Management and Collaboration Evaluation Center. This report includes product highlights, competitive analysis, product analysis, and analyst commentary.

TEC 2012 ECM Market Survey Report: What Organizations Want in Enterprise Content Management Software
Technology Evaluation Centers (2012).

This report is based on data collected from more than 750 enterprise content management (ECM) software comparisons performed using Technology Evaluation Centers' (TEC's) TEC Advisor software selection application. TEC data show that organizations currently seeking ECM solutions value security management, a wide variety of pricing options, document management, on-premise functionality, and workflow management.

TEC 2012 WCM Market Survey Report: What Organizations Want in Web Content Management
Technology Evaluation Centers (2012).

This report is based on aggregate data collected from more than 340 WCM software comparisons performed using Technology Evaluation Centers' (TEC's) TEC Advisor software selection application. According to TEC survey data, organizations today are commonly seeking these functionalities from a WCM system: authentication and security, import and export functionality, search and indexing, and personalization management.

Laserfiche (v9), a Brief on its Enterprise Content Management Solution for 2012
Technology Evaluation Centers (2012).

Over the years, Laserfiche, the California-based vendor, has expanded from the records management space to enterprise-class enterprise content management (ECM) software. This report reviews three different use cases for Laserfiche’s ECM product (especially with respect to version 9) and details how the product’s functionality can help companies address their content as well as business process management problems.

EMC Documentum, a Brief on its Content Management Offerings in 2012
Technology Evaluation Centers (2012).

The EMC Documentum family of products covers a range of content management, case management, and governance applications, and plays to current shifts across the information management landscape. This report looks at the directions in which EMC is focusing its products and services, and how that relates to requirements you may have for your content management initiatives.

MODX Web Content Management: Vendor ProfileTechnology Evaluation Centers (2011).

Open source vendor MODX provides a modern, highly flexible, Web standards–compliant Web content management (WCM) framework. This report profiles MODX—its background, business practices, revenue streams, and community. MODX’s WCM systems, Evolution and Revolution, are being used for a significant quantity of sites around the world.

Busting the Myth of Commoditized Software Markets with the New TEC Focus Indicator
Technology Evaluation Centers (2010).

Even in mature software markets like the enterprise resource planning (ERP) space, products differ greatly in terms of the functionality they provide. Yet vendors frequently tell potential clients that there's little sense comparing products from a functional perspective--claiming a client's required functionality is available from any vendor. This article proves the falsehood in the vendors' claim and shows why it's important to research and compare functionality to get the system that does what you need.

Concerted Disruption, Climb AboardTechnology Evaluation Centers (2005).

Labeled a disruptive technology, it's changing the landscape of enterprise software development, distribution, and consumption. Open source software is grounded in the strength of its communities. This report and interview series examine how to engage and successfully maintain such communities.

Interview with Louis Suárez-Potts of OpenOffice.org and CollabNet
Technology Evaluation Centers (2005).

Louis Suárez-Potts speaks about the political and social architecture of open source communities as well as practices for successful oversight of a project. He covers specific examples from his role as community development manager for the OpenOffice.org project.

Interview with Karl Fogel of Subversion and CollabNet
Technology Evaluation Centers (2005).

Karl Fogel is a founding developer of the Subversion project and is employed by CollabNet. In the following interview, Karl covers key social aspects of coordinating developers as well as the difficulties and advantages of managing an open source, distributed development project.

Interview with Jeff Bates of SourceForge.net, Slashdot, and the OSTG
Technology Evaluation Centers (2005).

Jeff Bates's experience in developing and managing SourceForge.net and Slashdot communities sheds light on encouraging the interest of participants in the open source community. He discusses important technology considerations toward aiding distributed software development efforts.

A Spoonful Of SugarCRM Case Study And Review Of An Open Source CRM Solution
Technology Evaluation Centers (2005).
CRM-A Case Study Approach. Institute of Chartered Financial Analysts of India (ICFAI) Press (2005).

SugarCRM is a rapidly growing open source CRM company with solutions that appeal to a community of enthusiastic users. This study, based on a client who selected the Sugar Sales Professional CRM solution, compares product functionality to the competition and highlights some of SugarCRM's open source business practices.

Demand at the Fount of Open Source: A Primer Based in Demand Trends Part I
Technology Evaluation Centers (2005).

As we witness the inexorable increase in demand for Free and open source software (FOSS), many organizations have yet to glean the FOSS fundamentals. This series highlights fundamentals for the enterprise as manifested in global customer demand trends.

Demand at the Fount of Open Source: A Primer Based in Demand Trends Part II
Technology Evaluation Centers (2005).

Organizations globally, are contributing to increased demand for Free and open source software but vendors may not yet be meeting this demand. This article highlights FOSS fundamentals with the goal of adding clarity for the uninitiated.

TEC Talks to the Compiere ERP/CRM Project, Free and Open Source
Software Business Models
Technology Evaluation Centers (2004).

Compiere project leader, Jorg Janke, reveals the advantages and difficulties in developing an ERP solution as Open Source software. Jorg explains some of the intricacies in modeling a business around servicing mature Open Source software.

TEC Talks to OpenMFG, Free and Open Source Software Business Models
Technology Evaluation Centers (2004).

I spoke with the President and Chief Executive Officer of OpenMFG, Edward L. Lilly, Jr., to find out how OpenMFG is leveraging commodity Free and open source software platforms to more cost-effectively deliver its own ERP solution.

TEC Talks to the Open For Business Project, Free and Open Source Software Business Models
In conversation with the Open For Business (OFBiz) project leader, David Jones, I discover some of the challenges in raising an open source enterprise software solution. Mr. Jones explains his vision in this first part of three articles on maintaining a business centered around Free and open source software for the enterprise.

Introducing Argis 7 New Web Functionality.
Chalifour, J. (2001).
NetInsights & Premier Content. Intraware.

BSD Operating Systems: The Best Things in Life are Free.
Chalifour, J. & Peterson, R. (2000).
NetInsights & Premier Content. Intraware.